Privacy Policy

Last Updated: November 29, 2024

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Name and email address
  • Billing information and payment details
  • Profile information (such as biography, location, website)
  • Photos and images of your artwork
  • Comments, posts, and messages you share in the community
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you use our platform, we automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information (operating system, unique device identifiers)
  • Usage data (interaction with features, time spent on platform)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our community platform
  • Process your payments and subscriptions
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Protect against malicious, deceptive, or fraudulent activity

3. Information Sharing

3.1 Within the Community

  • Your profile information is visible to other community members
  • Posts and images you share are visible to other members
  • Comments and interactions are visible to other members

3.2 With Service Providers

We may share information with third-party vendors who assist us in:

  • Payment processing
  • Hosting and technical infrastructure
  • Analytics services
  • Customer support services

3.3 Legal Requirements

We may disclose information if required by law or in response to valid requests from public authorities.

4. Data Security

We implement reasonable security measures to protect your information, including:

  • Encryption of payment information
  • Regular security assessments
  • Secure data storage
  • Access controls for our systems

5. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Control cookies through your browser settings

6. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our services
  • Required by law
  • Necessary to resolve disputes

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

8. International Data Transfers

If you access our community from outside [Your Country], your information may be transferred to and maintained on servers located outside of your jurisdiction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on our platform
  • Sending you an email notification
  • Displaying a notice in your account

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: members@sharrafrank.com

11. California Privacy Rights

For California residents, you have additional rights under the CCPA, including:

The right to non-discrimination for exercising your privacy rights

The right to know what personal information we collect

The right to delete your personal information

The right to opt-out of the sale of your personal information